indonet Privacy Policy

This page describes what we collect when you use indonet and how we keep that data protected. We collect personal information necessary to verify your account, process your deposits and withdrawals, and comply with applicable financial regulations. Our indonet privacy practices reflect our commitment to secure data handling, transparent disclosure, and your right to know how your information is used.

We understand that privacy is foundational to trust. When you deposit via DANA, e-wallet, mobile banking, local payment, or direct bank transfer through online payment, Mandini, e-wallet, or mobile banking on our indonet platform, your financial details are encrypted and stored securely. Your gameplay history, account balance, and transaction records remain confidential and are accessible only to you and our internal compliance team when necessary.

This policy covers data collection, storage, third-party processors, your rights, cookies, and how to contact us with privacy concerns. By using indonet, you consent to these practices. If our policy conflicts with your local data-protection law, the stricter provision applies.

What Data We Collect on indonet

We collect personal information you provide directly when registering on indonet: your full name, date of birth, email address, phone number, and residential address. We also collect government-issued ID information (passport number, national ID card number, or driving license number) during account verification. This information is necessary for Know Your Customer (KYC) compliance and fraud prevention.

When you deposit or withdraw on indonet, we record transaction details—amount, timestamp, payment method, and recipient account. We do not store full payment card numbers or full bank account details; instead, we store tokenized references that payment processors provide. This limits exposure if our systems are compromised.

Our indonet platform collects gameplay data: which games you play, wager amounts, bet history, and outcomes. We use this data to generate your account statistics, settle disputes, and detect patterns that may indicate problem gambling or fraud. We also collect technical data—IP address, browser type, device model, and operating system—to optimize our indonet platform and prevent unauthorized access.

How We Use Your Data on indonet

We use personal data on indonet for several operational purposes: account creation and management, deposit and withdrawal processing, Game Rules monitoring, fraud detection, and regulatory reporting. We also use your email and phone to send account notifications—transaction confirmations, security alerts, and service updates. You can manage notification preferences in your account settings.

Our indonet compliance team analyzes gameplay and transaction patterns to identify accounts that may pose regulatory or operational risk. If we detect suspicious activity—rapid large deposits followed by immediate large withdrawals, repeated account recovery requests, or coordination with other accounts—we may place a temporary hold while we investigate. We'll contact you during this review and explain our findings.

We retain your data on indonet for as long as your account is active plus five years after closure to satisfy financial recordkeeping requirements. After that period, we securely delete personal information unless law requires us to retain it longer.

Third-Party Processors and Data Sharing

We use third-party processors to operate indonet. Payment providers (QRIS networks, mobile wallet operators, banks) receive transaction details necessary to complete deposits and withdrawals. Identity verification vendors receive your government ID information to confirm your identity. Fraud detection vendors receive gameplay and transaction patterns to help us identify suspicious activity.

All third-party processors on our indonet platform are contractually bound to confidentiality and data-protection standards. We perform annual audits to ensure compliance. We share only the minimum data necessary for each processor to fulfill their function.

We may disclose personal information when required by law—court orders, regulatory investigations, or government requests. We notify you of such disclosures unless a legal restriction prevents notification. Our indonet platform operates in jurisdictions governed by applicable financial and gaming regulations; we cooperate fully with regulatory authorities.

Payment processors

e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and banking networks receive transaction details on indonet necessary to settle deposits and withdrawals.

Verification vendors

We use third-party identity verification services to confirm your government ID matches your account details on indonet.

Fraud detection

Specialized fraud vendors receive anonymized gameplay and transaction data to help us identify patterns that may indicate suspicious activity on our indonet platform.

Analytics providers

We use analytics tools to understand how users navigate our indonet platform and optimize technical performance. These services receive no personally identifiable information.

Data Security and Storage on indonet

We encrypt all data in transit on indonet using TLS (Transport Layer Security) protocol. All data at rest is encrypted using AES-256 encryption. Our indonet servers are located in secure data centers with controlled physical access, redundant power, and continuous monitoring. We maintain automated backups and test disaster-recovery procedures quarterly.

Our indonet infrastructure undergoes annual third-party security audits. We maintain a responsible disclosure policy—if researchers identify vulnerabilities in our systems, we provide a secure channel for reporting and commit to patching confirmed issues promptly. We do not publicly identify researchers without permission.

We cannot guarantee absolute security. If we discover a data breach affecting indonet accounts, we'll notify affected users and relevant authorities within the timeframe required by law. We'll provide details of the breach, steps we're taking to contain it, and resources for affected users.

Cookies and Tracking on Our indonet Platform

Our indonet platform uses cookies to maintain your login session, remember your preferences, and analyze platform usage. Session cookies expire when you close your browser. Persistent cookies remain on your device for up to one year and help us recognize you on future visits. We do not use cookies to track you across other websites.

You may disable cookies in your browser settings, but doing so may impair your indonet experience—you may need to re-enter login credentials more frequently or lose saved preferences. We recommend keeping cookies enabled for optimal platform functionality.

Your Rights Regarding Your Data on indonet

You have the right to access, correct, or delete your personal data on indonet. To exercise these rights, contact our support team via email or live chat. We'll process access requests within ten business days and provide a copy of your data in a readable format. We can correct inaccuracies immediately. Deletion requests are processed within thirty days unless we must retain data for legal or operational reasons.

You have the right to object to certain uses of your data on indonet—for instance, if we contact you for marketing purposes, you can opt out. You also have the right to data portability: we can export your account data (transaction history, gameplay records) in standard formats for import to other services.

International Data Transfer

Our indonet servers may be located outside your jurisdiction. When you use our platform, your data may be transferred to, stored in, and processed in countries outside your place of residence. These countries may have data-protection laws different from your home country. By using indonet, you consent to this transfer. If you do not consent, do not use our platform.

Contact Us About Privacy

If you have privacy concerns or questions about our indonet data practices, contact our support team. We're available via live chat during business hours, email at any time, and in-app help within the platform. Our privacy team typically responds to privacy inquiries within five business days. You can also contact us with questions about data held by indonet in Jakarta, Surabaya, Bandung, Medan, or Semarang.

Policy Updates and Changes

We may update this privacy policy at any time. Material changes will be communicated via email or prominent in-app notification. Your continued use of indonet after an update constitutes acceptance of the new policy. We encourage you to review this page periodically to stay informed of how we handle your data.

For additional information about account security and data verification, see our Terms of UseIf you have questions about account management or withdrawal processing, visit our FAQ or contact support via our mobile app

This privacy policy is effective as of the current year and applies to all indonet users. We remain committed to protecting your privacy and maintaining the trust you place in our platform.